What sort of firm provides the best training and development?
One which specialises in training maybe? One where the trainers have some previous experience in the topic being taught maybe?
How about a firm which not only specialises in the area it instructs in, but where they also remain at the cutting egde of real-life solution delivery in this specialist area and are independently acknowledged as a leading expert in the field? Probably! We are just such a firm.
As our Director and principal talent developer has been acknowledged by a premier mediation body across Europe (CEDR) to be among the Top 10 mediators and has been selected by the premier institute for UK directors (IoD) for his expertise in law and leadership, we are uniquely positioned to provide top-class development for you and your business or organisation in this particular subject area.
If you want class-leading talent development for this specialist and key area, contact us now on Julian@LittletonEvans.com to arrange a FREE, confidential and no-obligation conversation to see if we might be the right firm to help you.
Based in Reading, Berkshire, we operate across the Thames Valley, London and the UK helping individuals, managers, leaders and business owners develop in their conflict competencies, mainly using coaching, mentoring and training packages. You win.
Training Tracks .... going from >> so-so >> good >> great
TRACK 1 - Understanding and Resolving Conflict
Fundamentals for individuals, managers and business owners
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Causes of conflict, understanding how they develop and the effects of not managing them well.
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About mediation and related or complementary conflict resolution methods.
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Key top tips for conflict management.
Advanced for professional advisors like HR and lawyers
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Advisor to client relationships, considering mediation and how to get the most out of one.
TRACK 2 - Internal Relationships
Fundamentals for people managers
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Effective talent transitions from technical expert to line-management.
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Key competencies for creating and maintaining team wellbeing.
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Alignment, clarity, vision, mission, goals etc.
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Creative problem solving, smart negotiation and influencing.
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Communication, handling difficult conversations and assertiveness.
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Handling individuals and teams before, during and after change situations.
Advanced for people managers
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Mediation and conflict coaching skills.
Advanced for organisational and strategic leaders
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Effective talent transition from team to organisational or strategic leadership.
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Aligning policies and procedures to best practice in management of conflict and tensions.
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Setting up a mediation and conflict coaching system across an organisation.
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Minimising tensions when undergoing organisational or cultural change programmes.
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Effective internal engagement between staff, management, unions, and/or other stakeholders.
TRACK 3 - External Relationships
Fundamentals when dealing with clients, customers, suppliers and stakeholders
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Expectation management and proper documentation.
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Communication and coaching skills to enhance engagement.
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Negotiation skills to get better quality deals or arrangements for clients and from suppliers.
Advanced for collaborative teams, project and joint venture partners
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Alignments and agreements.
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Key competencies for creating and maintaining team wellbeing.
SPECIALIST TRACKS (restricted access to these)
Mediators Going to the Next Level
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Developing mediation skills to the next level for newly accredited mediators and those with little experience post accreditation.
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Advanced blended conflict resolution skills for experienced accredited mediators.
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Setting up and developing a mediation practice.
Coaches Going to the Next Level
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Mediation information and assessment to test suitability for mediation practice.
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Developing mediation as a client offering to augment an established coaching practice.
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Advanced mediation skills for experienced or accredited coaches with foundation mediation training.
Options for training delivery
Free - normally limited to within the Thames Valley area.
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Short 'guest speaker' type talks on individual aspects from Tracks 1, 2 or 3 - delivered to agreed groups of decision makers or business owners.
Focused (value/budget) - generally a half-day and normally limited to Thames Valley & London.
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Individually selected mix of aspects from Tracks 1, 2 or 3, delivered in a 'top tips' type style.
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Mini-coaching programme to cover a few aspects from Tracks 1, 2 or 3 (can be delivered remotely outside the Thames Valley).
Typical - generally a full day, or by remote coaching if for an individual - depending on location.
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Complete 'Fundamentals' training module from Tracks 1, 2 or 3, delivered in a 'brief bites' style suitable for busy people.
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'Advanced' training for professional advisors delivered in a 'brief bites' style suitable for busy people.
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Coaching programme to cover a complete training module in a personalised way.
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Specialist Tracks, delivered as a coaching programme only.
Extended - generally a series of days, or remote coaching if for an individual - location dependent.
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Complete 'Fundamentals' training from all three Tracks, with corresponding 'Advanced' training modules as applicable - delivered in more detail.
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Comprehensive and personalised coaching programme for managers, leaders and business owners to maximise learning and application.