MANAGING the Risk of Conflict & Tensions etc
... by coaching, facilitation, stress audits & more.

How strongly do you want success?
 
Do you know how much your business or organisation loses per year due to conflict, tensions and a variety of problems (financial and non-financial losses)?  These issues are brought to the fore in times of change and can add up to quite a lot - it is a significant risk.  The following list is often the result of not having managers and leaders who are not equipped to sensibly manage these risks:
  • Lost productivity, job performance and creativity due to morale.
  • Loss of valued and talented staff.
  • Staff turnover with associated recruitment and settling-in costs.
  • Absenteeism, stress and sickness.
  • Presenteeism with risk of burn-out.
  • Sabotage and damage to property and IP.
  • Grievances, disciplinaries and management time dealing with ‘issues’.
  • Avoidance and stonewalling.
  • Tittle tattle, bad press and damage to reputation.
  • Withdrawal of business.
  • Loss of control.
  • Disability or discrimination claims.
  • Harassment and bullying claims.
  • Constructive dismissal claims and other litigation.
If you want help to avoid these things and improve your success, contact us now at Julian@LittletonEvans.com to arrange a FREE, confidential and no-obligation conversation to see if we might be the right firm to help you.
 
Based in Reading, Berkshire, we help people across the Thames Valley, London and the UK mainly by coaching, mentoring, facilitation, team and organisational stress audits, various personal assessments and all sorts of developmental work. 
 
The real benefit of using us to manage this sort of risk is that it will save you time, money and anxiety, whatever the legal requirements are for certain aspects - it just makes plain good business sense.  Who doesn't want that? 
 

What level and type of service would you find most helpful?

Free Services - by phone and email.
  • Quick assessment to see if there is likely to be a good business case for internal mediation in your business or organisation.
  • Quick assesment to see if your business or organisation is legally compliant with the Management of Health and Safety at Work Regulations concerning stress management - not everyone realises that stress is included!

Focused Services (value/budget) - normally delivered remotely, depending on location.

  • Personality and conflict styles assessment for individuals or small groups - helpful insights to aid peace.
  • Mini-coaching package for a single issue, e.g. to develop a particular conflict/problem solving skill.
  • Mini-mentoring package to enable improved handling of anticipated difficult conversations etc.
  • Neutral chair for a difficult face-to-face meeting - aiding full and frank discussion and better decisions.

Typical Services - normally delivered face-to-face, depending on location.

  • Audit of policies, procedures, practices, resources, alignments and contracts for conflict avoidance.
  • Organisational or team Health and Safety stress audit to ensure wellbeing, with periodic reassessments.
  • Revitalise staff-to-management engagement forum or union relations.
  • Enhance flagging enagagement with stakeholders, partners, project teams, customers or suppliers.
  • Build broad consensus with difficult policy developments.
  • 'Un-sticking' boards and other key teams when issues under discussion are becoming problematic.
  • Supervise and mentor internal mediators and conflict coaches.
  • Remote support package of confidential advice and support for staff and managers during change programmes.
  • Project team tension management - available to nip issues 'in the bud' throughout the project.
  • Coaching for new line-managers or new strategic leaders - new roles bring new conflict risks.
  • Individual coaching packages to cover any aspects from the three training tracks (see the 'Upskilling' page for details).

Extended Services - delivered face-to-face.

  • Organisational/business conflict audit, recommending changes and dealing with the issues identified.
  • Set up and support an internal mediation and conflict coaching scheme.
  • Set up and support a staff-to-management engagement forum.
  • Complete conflict management training packages with follow-on coaching to embed the learning (see the 'Upskilling' page for details).

 

 

I have been struck, in a number of cases, by Julian's ability to gain the confidence of the parties, make them concentrate on the heart of the case, actively encouraging them to look at the issues from different perspectives and coaxing them toward settlement

GH, former local government Chief Executive




The directors appreciated your guidance, impartiality, comprehension of the complex long-standing issues before us and for ‘seeing’ the means whereby they could be resolved

IT, Managing Director, property company





I think that Julian is an effective and professional mediator who combines a truly empathetic approach with a focus on achieving settlement

Henry Brown - one of the 'elite' and most senior solicitor/mediators in the UK




Julian wins the trust of both sides - he can get through to people on a human level. He is a valuable asset in contentious circumstances

LK, Corporate Solicitor





In two short meetings, Julian facilitated the contract conclusion - made it very easy.

Steve Graham, business owner